ik44 Privacy Policy

When you interact with the ik44 platform — whether by creating an account, making a deposit, placing a wager, or contacting our support team — we collect certain categories of personal data. The following table summarises the main data categories, the specific data points within each category, and the primary reason we collect them.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health records, or biometric data unless you voluntarily provide such information in a support communication (in which case it is used solely to resolve your query and then deleted).

ik44 processes your personal data only where we have a lawful basis for doing so. The following describes the primary purposes for which your data is used and the legal basis applicable to each:

• Account Creation and Management: Your identity and contact data are used to create and maintain your ik44 account, authenticate your logins, and communicate important account-related notices such as password resets, withdrawal confirmations, and security alerts. Legal basis: performance of a contract.
• Payment Processing: Your financial data is passed to our payment processing partners (bKash, Nagad, Rocket, Upay, and connected banking institutions) solely for the purpose of executing the deposit or withdrawal you have requested. ik44 does not store your full mobile wallet PINs or bank login credentials. Legal basis: performance of a contract.
• Age Verification and KYC Compliance: We are required to verify that every player on ik44 is at least 18 years old before they may place a real-money wager. We also conduct Know Your Customer checks to meet anti-money laundering (AML) obligations. Legal basis: legal obligation.
• Responsible Gaming Monitoring: Your gaming activity data — including betting frequency, session duration, deposit velocity, and loss patterns — is analysed by our responsible gaming systems to identify players who may be exhibiting signs of problem gambling, so that we can reach out with support resources or apply account protections proactively. Legal basis: legitimate interest (player welfare).
• Fraud and Security: Technical data (IP address, device fingerprint, login timestamps) is continuously monitored to detect and prevent unauthorised account access, multi-accounting, bonus abuse, and financial fraud. Legal basis: legitimate interest (platform security).
• Customer Support: Communications data from your support interactions is used to resolve your queries, handle complaints, and improve our service quality. Support records are retained for a minimum of two years for dispute resolution and regulatory purposes. Legal basis: performance of a contract and legitimate interest.
• Platform Improvement and Analytics: Aggregated, anonymised technical and gaming data is used to analyse platform performance, identify popular games, and improve the overall user experience. This analysis is conducted at the aggregate level and does not identify individual players. Legal basis: legitimate interest.
• Marketing Communications: If you have opted in to receiving promotional emails or SMS messages from ik44, your contact data is used to send you information about new games, bonuses, seasonal promotions (such as Eid, BPL season, Pohela Boishakh offers), and loyalty programme updates. You may opt out at any time by contacting [email protected]. Legal basis: consent.

ik44 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except where required for fraud prevention or AML screening — in both of those cases, a human review is available upon request.

ik44 does not sell, rent, or otherwise commercialise your personal data. We share your data with third parties only in the specific, limited circumstances described below, and only to the extent strictly necessary for the relevant purpose:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard receive the minimum personal and financial data needed to process the payment transactions you initiate. Each provider operates under its own privacy policy and is independently responsible for the data it receives.
• Game Content Providers: When you play a game powered by a third-party studio — such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi — a session token and anonymised player identifier are passed to that provider to initiate the game session. No personally identifiable information (name, email, phone number) is transmitted to game studios.
• Identity Verification Partners: To fulfil our KYC obligations, identity documents you submit may be processed by a specialist verification service provider. These providers are contractually bound to use your data solely for the purpose of the verification check and to delete or return the data once the check is complete.
• Analytics and Security Providers: Anonymised and aggregated technical data may be shared with platform analytics and security monitoring vendors for the purpose of fraud prevention and platform performance analysis. These vendors are not permitted to use this data for any purpose other than providing their contracted service to ik44.
• Legal and Regulatory Authorities: ik44 will disclose personal data to competent government authorities, law enforcement agencies, or courts when required to do so by law, court order, or binding regulatory direction. Where permitted by law, ik44 will attempt to notify you of such a request before complying.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of ik44's business assets, personal data held by ik44 may be transferred to the acquiring entity as part of that transaction. You will be notified via your registered email address prior to any such transfer, and you will have the right to close your account and request deletion of your data before the transfer takes effect.

ik44 uses cookies and similar browser-based tracking technologies to operate the platform effectively, maintain your session while you are logged in, and gather anonymised performance data that helps us improve your experience. A cookie is a small text file placed on your device by your browser when you visit a website. Cookies do not execute code and cannot install malware.

The following categories of cookies are used on ik44.bet:

ik44 does not deploy third-party advertising cookies, retargeting pixels, or social media tracking scripts on its platform. You will not be tracked across other websites as a result of visiting ik44.bet.

You can control cookie behaviour through your browser settings. Most modern browsers allow you to block all cookies, block third-party cookies only, or clear cookies on browser close. Note that disabling strictly necessary cookies will prevent you from logging in to your ik44 account and using most platform features. Disabling functional cookies will cause the platform to lose memory of your preferences between sessions.

ik44 retains your personal data only for as long as is necessary for the purpose for which it was collected, or for as long as is required or permitted by applicable law. The following general retention periods apply:

• Active account data (identity, contact, financial, gaming activity): retained for the full duration of your active account relationship with ik44, plus a minimum of five (5) years following account closure. This extended retention period is required by AML compliance standards and enables us to respond to regulatory enquiries, law enforcement requests, and player disputes arising after account closure.
• KYC documentation (identity documents, proof of address, selfies): retained for a minimum of five (5) years from the date of last account activity, in line with international AML record-keeping requirements.
• Financial transaction records (deposit and withdrawal logs, payment method data): retained for a minimum of seven (7) years to satisfy financial record-keeping obligations and to support audits.
• Support communications (email, chat transcripts): retained for two (2) years from the date of the interaction, after which they are anonymised or deleted.
• Marketing consent records (opt-in timestamps, communication preferences): retained for the duration of your account plus one (1) year after closure, to demonstrate compliance with consent obligations.
• Anonymised analytics data: retained indefinitely, as it cannot be linked back to any individual.

All personal data is stored on secure servers protected by access controls, encryption at rest, and regular security audits. ik44 does not store personal data on portable media or in unencrypted formats. Access to personal data is restricted to ik44 staff who have a documented, role-specific need to access it.

As an ik44 player, you have the following rights regarding your personal data. To exercise any of these rights, submit a written request to [email protected] with your registered account email address and a description of the request. We will acknowledge all privacy rights requests within five (5) business days and provide a substantive response within thirty (30) days.

• Right of Access: You have the right to request a copy of all personal data that ik44 holds about you, together with information about how that data is used, where it comes from, and who it has been shared with. This is sometimes referred to as a Subject Access Request (SAR).
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections (such as updating your contact phone number) can also be made directly within your account settings.
• Right to Erasure: You have the right to request that ik44 delete your personal data. This right is subject to certain limitations — specifically, we are required by law to retain AML and financial records for the periods described in Section 5, and deletion requests cannot override those obligations. Where full deletion is not possible, we will anonymise your data so that it can no longer identify you.
• Right to Restriction of Processing: You have the right to ask ik44 to restrict how it uses your data — for example, if you believe the data is inaccurate and wish to suspend its use while the accuracy is investigated.
• Right to Data Portability: You have the right to receive a copy of the personal data you have provided to ik44 in a structured, commonly used, machine-readable format (such as CSV or JSON), so that you may transfer it to another service provider if you choose.
• Right to Object: You have the right to object to ik44 processing your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though ik44 may continue processing where it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where ik44 relies on your consent as the legal basis for processing (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that took place prior to withdrawal.

ik44 will not charge a fee for handling privacy rights requests unless a request is manifestly unfounded, excessive, or repetitive — in which case we reserve the right to charge a reasonable administrative fee or decline the request, providing written reasons for our decision.

ik44 implements a layered approach to data security, combining technical controls, operational procedures, and staff training to protect your personal data against unauthorised access, loss, destruction, or disclosure. Key security measures in place include:

• Transport Layer Security (TLS 1.2 / 1.3): All data transmitted between your browser and ik44's servers is encrypted using TLS, the same standard used by global banking and financial institutions. The ik44.bet domain is configured with HSTS (HTTP Strict Transport Security) to prevent downgrade attacks.
• Encryption at Rest: Sensitive personal data fields — including identity document data, financial account references, and password hashes — are encrypted at the database level using AES-256 encryption.
• Password Hashing: Player account passwords are never stored in plain text. They are hashed using a modern, salted hashing algorithm (bcrypt) before being stored. Even ik44 staff cannot read your password.
• Access Controls: Access to personal data within ik44's internal systems is governed by role-based access control (RBAC). Staff members can only access the data categories required for their specific job function, and all data access is logged and auditable.
• Two-Factor Authentication (2FA): ik44 offers 2FA as an additional account security option for players. We strongly encourage all registered players to enable 2FA from within their account security settings.
• Regular Security Audits: ik44's platform and data infrastructure are subject to periodic internal security reviews and, where appropriate, third-party penetration testing, to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: In the event of a confirmed personal data breach that poses a risk to affected players, ik44 will notify impacted individuals via their registered email address as promptly as practicable, describing the nature of the breach, the data involved, the steps ik44 has taken in response, and the actions we recommend you take to protect yourself.

While ik44 takes all reasonable and commercially practicable steps to protect your personal data, no system connected to the internet can be guaranteed to be completely immune from attack. You also have a responsibility to protect your own account by choosing a strong, unique password, enabling 2FA, and never sharing your login credentials with any other person.

ik44 reviews this Privacy Policy periodically and will publish an updated version on this page whenever material changes are made. The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this page from time to time to stay informed about how we protect your data.

Where a change to this Privacy Policy is material — meaning it significantly alters how your data is collected, used, or shared — ik44 will notify registered players via their registered email address at least fourteen (14) days before the change takes effect. Continued use of the ik44 platform after that effective date constitutes acceptance of the updated Privacy Policy.

If you have any questions, concerns, or complaints about this Privacy Policy or about how ik44 handles your personal data, please contact our support team:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
• Response Time: Privacy enquiries acknowledged within 5 business days; substantive response within 30 days
• Subject Line Recommended: "Privacy Policy Enquiry — [Your Registered Username]"

ik44 is committed to resolving all privacy concerns directly and transparently. If, after raising a concern with our support team, you remain unsatisfied with the outcome, you have the right to escalate the matter to a relevant data protection authority or seek independent legal advice.

This Privacy Policy was last reviewed and updated in January 2026 and applies to all players accessing ik44.bet from Bangladesh and any other jurisdiction where use of the platform is not explicitly prohibited by applicable local law. For related legal documents, please see the Terms & Conditions and Responsible Gaming Policy.